I’ve spent a few hours of the last few days on hold waiting for customer support representatives (CSR). It’s a task that drives everyone nuts. Services like GetHuman.com are pretty useful, but still hardly a solution. A few companies now have “call me back” functionality where they will essentially just call you back when the […]
Posts Tagged ‘phone’
Building a PC headset adapter for a Nortel 1120E actually turned out to be dead simple. The headset port is actually a pretty standard 4P4C port (also known as RJ9 or RJ10 apparently). For about $5 I was able to put together a fully working adapter to use any standard PC headset. I suspect this […]
Caller ID spoofing is rather easy to do for anyone who is willing to make the effort and apps to make it even easier. It’s akin to forging the “From:” header in an email. Both of these standards were developed in a time and environment where malicious use wasn’t a concern. Today obviously that’s hardly […]
Google’s Nexus One is now out. Given that they distributed a phone to employees a few weeks ago, this isn’t surprising and we all pretty much knew what was coming for a long time now. Mike Pinkerton (Google Employee, Apple fanboy) has a great and rather candid review of his experience with the device. Based […]
I’m going to make a giant proposal to the web. Identifiers suck. Email, IM, Phone, etc. Most people have more than one of each. Lets fix that. Step by step.