Posts Tagged ‘phone’

On Hold

I’ve spent a few hours of the last few days on hold waiting for customer support representatives (CSR). It’s a task that drives everyone nuts. Services like GetHuman.com are pretty useful, but still hardly a solution. A few companies now have “call me back” functionality where they will essentially just call you back when the […]

Project 365 Week 26

Building A PC Headset Adapter For IP Phones

Building a PC headset adapter for a Nortel 1120E actually turned out to be dead simple. The headset port is actually a pretty standard 4P4C port (also known as RJ9 or RJ10 apparently). For about $5 I was able to put together a fully working adapter to use any standard PC headset. I suspect this […]

Caller ID Spoofing Will Soon Be Illegal

Caller ID spoofing is rather easy to do for anyone who is willing to make the effort and apps to make it even easier. It’s akin to forging the “From:” header in an email. Both of these standards were developed in a time and environment where malicious use wasn’t a concern. Today obviously that’s hardly […]

Google Nexus One Shaking Things Up?

Google’s Nexus One is now out. Given that they distributed a phone to employees a few weeks ago, this isn’t surprising and we all pretty much knew what was coming for a long time now. Mike Pinkerton (Google Employee, Apple fanboy) has a great and rather candid review of his experience with the device. Based […]

Phone 2.0: DNS Dialing Anyone?

I’m going to make a giant proposal to the web. Identifiers suck. Email, IM, Phone, etc. Most people have more than one of each. Lets fix that. Step by step.