Comments on: Barclays Blocks Firefox

By: chris hofmann

chris hofmann — Tue, 08 Jan 2008 00:27:52 +0000

Wells Fargo is one of the banks in the US that has recently added support for Firefox. It would also be interesting to to build a list of Financial Institutions that now support Firefox and browsers other than IE. That list might be good to generate to get the lagging institutions moving. When they see their competitors providing this support there is business incentive to take action.

http://www.wellsfargo.com/help....._supported

By: Daniel

Daniel — Mon, 07 Jan 2008 18:18:24 +0000

> Do you still encounter issues? With whom?
Citibank’s banking site shows an annoying warning page before letting me sign in, using Firefox on Linux. (Though there’s no such warning page using Firefox on Windows.)

URL: https://web.da-us.citibank.com
Summary: “You’re using a browser or operating system that can’t take advantage of all the features at citibank.com. For the best online experience, here’s what we recommend you use: …”

By: Baka_toroi

Baka_toroi — Sun, 06 Jan 2008 21:00:58 +0000

In Argentina, Online banking with Firefox is not perfect (CSS are broken more often than not), but it’s doable, at least with the 3 banks I do (or used to do) online banking.

I believe developing countries are more likely to have this kind of issues, since people are very “illiterate” when it comes to IT.

By: Dave

Dave — Sun, 06 Jan 2008 18:48:49 +0000

I recall the Amex issue affected beta versions of Firefox 1.5 mostly due to changes in Gecko. I got my Amex card in Apr 2005 and their website worked fine in Firefox 1.0. The problem with 1.5 was fixed rather quickly once it was released. I guess the Amex web devs don’t follow gecko development too closely and when their site broke in a beta release they probably assumed it was a Firefox bug. If the Amex site wasn’t fixed quickly after the release of 1.5 I’d have cancelled my card as I don’t use Windows.

As for Barclays, the web site that’s denying Firefox is NOT their online banking site, it’s some online training site by a third party provider.

By: Robert

Robert — Sun, 06 Jan 2008 18:20:05 +0000

Doron: My experience has been that’s the financial industry as a whole. Very slow with IT changes. Hopefully your work from back then will slowly trickle out .

By: Andy Burns

Andy Burns — Sun, 06 Jan 2008 11:48:44 +0000

I bank with Barclays, and have used firefox for many years for their online banking and main website, whether there are some minor parts of their website that are inaccessible I can’t say, but I think there is FUD being spread here.

By: Anonymous

Anonymous — Sun, 06 Jan 2008 08:33:23 +0000

For those in the US: Washington Mutual works flawlessly with Firefox and with Debian’s Iceweasel, without any complaint.

(They do use Flash for a couple of tutorial videos, which you can ignore without impacting actual use of online banking.)

By: Doron

Doron — Sun, 06 Jan 2008 07:44:21 +0000

When I was part of the Technical Evangelism group at Netscape, I dealt with a lot of banks (including Barclays).

Some banks were supportive back then (2002), but they would only roll out major changes very slowly so it could sometimes take years to get things fixed sometimes.

But most banks simply pointed at marketshare. Which of course has changed!

German/US banks actually were the quickest since Gecko had decent marketshare in those markets even back then.

By: Praveen

Praveen — Sun, 06 Jan 2008 06:59:19 +0000

The largets Indian private bank by name ICICI does not support Firefox properly on its Insurance website. When I wrote to them about this problem they adviced to me that I should contact local tech admin for access to IE.

Have to write again to them .

By: JustZisGuy

JustZisGuy — Sun, 06 Jan 2008 00:31:20 +0000

It is better than it was years ago, but I am still seeing lots of little apps mainly behind logins that only work right in IE. And then there is the barrage of enterprise web software from Microsoft that also only works fully in IE.