Comments on: Norton “Internet Worm Protection”

By: Anya

Anya — Mon, 19 May 2008 01:12:08 +0000

I wonder if any of you have similar problem to mine. NAV 2007 blocks my own dns addresses from my isp. I tried to set the Worm Protection to “Allow”, didn’t work; Then I gave ‘Allow’ to all connection that norton set to ‘Block’ , didn’t work, stil blocking my connection. Then finally I disabled th Worm Protection by setting it ‘Turn off Permanently’, same, still blocking my connection every 3-6 minutes. So what is not working here, or is it working, as connection blocker? Every times when it blocks, it says, Level: Medium; Title: An intrusion attempt by IP No. ***.***.***.*** was blocked; Date: xx/xx/xxxx; Status: Blocked; Recommended Action: Block. -without giving me any chance or option to do otherwise.

By: Dan

Dan — Thu, 20 Mar 2008 11:45:47 +0000

Update: I made contact with Norton and there is a Norton Uninstall utility that can be downloaded and use to totally purge your system of the Norton product. After I ran this utility my new software installed fine and I am happy with it.

By: Dan

Dan — Wed, 19 Mar 2008 02:45:01 +0000

I have a different problem but just as frustrating. I too am tired of Norton so I uninstalled all the Norton files so I could install another anti virus software. The problem is I can’t install my new software becasue it says there is aconflict with Norton worm protection. I can’t find where it is installed. How can I get rid of this. I am not going back to Norton.

Thanks

By: Phyllis

Phyllis — Thu, 10 Jan 2008 01:30:59 +0000

I am having problems with my Norton Antivirus 2008. I have been having intermittent hourglass lockups for about 5-10 minutes. I looked at the Internet Worm Protection General Rules and noticed that the Default Windows File Sharing is ALLOWED and is supposed to be blocked. So I changed it to BLOCK. ALso, The Default Microsoft Windows 2000 SMB was supposed to be BLOCKED and said ALLOW. There is another one that says DEFAULT IPV6 Loopback and it says ALLOW. I don’t know what is is supposed to say. Do you think this is why I have been having these lockups in my computer with the hourglass?

Thanks,

By: Loetleen

Loetleen — Tue, 08 Jan 2008 15:34:53 +0000

Finally I found the solution to my problem of not being able to make a IPsec/VPN connection with a preshared key.
All that is needed is to declare the IP adress of the VPN server as a trusted connection. In IWP add a generic rule on top of the list which admits all ports of that specific VPN server. If you want to play it safe you can confine it to port 1701 in both directions as that port is used for the handshake protocol for a L2TP over IPsec connection.
I am as happy as a pig in **** that I finally cracked it and no thanks to the Symantec helpdesk guys. All they do is sit on their thumbs collecting telephone royalties.
B.t.w., port 1723 as mentioned by Catspit is used by the PPTP protocol which never gave me any bother and needed no settings other than the defaults.

By: Catspit

Catspit — Fri, 04 Jan 2008 19:05:10 +0000

Many of you are probably long gone subscribers but thought I’d mention while having this same issue today while playing around with setting up VPN and PPTP all I had to do with NIS 2007 (and again after being forced to upgrade to NIS 2008) was to set up TCP / UDP on both ports 1723 and 47 and I could host incoming VPN connections from a remote work mate just fine.

By: Doug Arndt

Doug Arndt — Tue, 27 Nov 2007 00:09:02 +0000

I simply cannot agree more with the posts above. Norton/Symantec has really gone down hill from the days when the produced decent system tools. I wasted 3 hours this afternoon to find out that it wasn’t out VPN, it was a bug in this bloated piece of junkware. Another reason to NEVER recommend a Symantec product.

By: Shailen

Shailen — Tue, 09 Oct 2007 04:54:26 +0000

You can also disable the “Stealth Blocked Ports” in the firewall advanced settings as a work-around.

By: Gene Former Customer

Gene Former Customer — Mon, 10 Sep 2007 20:18:52 +0000

After wasting a good part of two days on this, I have found the solution. I am going to replace the Norton software with something that works. These guys ought to be prosecuted under the Racketeer Influenced and Corrupt Organization (RICO) laws.

By: Another screwed and tattooed consumer

Another screwed and tattooed consumer — Tue, 04 Sep 2007 22:26:30 +0000

YES, Class Action!!!!! Program doesn’t work. Their solution is “don’t install that portion” of the program you just paid for. Tech help from India is only good for copying and pasting canned worthless sentence fragments. 6 weeks for a refund if your situation even applies and oh by the way, your program is now on automatic renewal unless you fill out yet another form!!