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	<title>Comments on: Pavlovian Vulnerability</title>
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	<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/</link>
	<description>Robert Accettura&#039;s Personal Blog on Web Development and Tech</description>
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		<title>By: AltaGid</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-172213</link>
		<dc:creator>AltaGid</dc:creator>
		<pubDate>Wed, 08 Aug 2007 16:33:07 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-172213</guid>
		<description>Hello! Help solve the problem. 
Very often try to enter the forum, but says that the password is not correct. 
Regrettably use of remembering. Give like to be? 
Thank you!</description>
		<content:encoded><![CDATA[<p>Hello! Help solve the problem.<br />
Very often try to enter the forum, but says that the password is not correct.<br />
Regrettably use of remembering. Give like to be?<br />
Thank you!</p>
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		<title>By: Minh Nguyễn</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-6460</link>
		<dc:creator>Minh Nguyễn</dc:creator>
		<pubDate>Sat, 29 Oct 2005 07:10:24 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-6460</guid>
		<description>&lt;blockquote&gt;Users need to know that installing an extension is exactly as dangerous as installing any other software, no more and no less&#8230;&lt;/blockquote&gt;

Maybe part of the problem is that the install prompt dialog is so small that it doesn&#8217;t look like a big deal, when in fact it is. People might be more likely to think twice before clicking through an installation wizard that presents you with a license (even if the user isn&#8217;t going to read it), or a dialog that comes with one of those background windows that covers up the rest of the screen, or for that matter, a dialog that takes forever to load and gobbles up your memory&#160;&#8211; just like the Microsoft Office installation wizard.

Instead, the current dialog is the same size as the dialog you get when entering a secure site. That fact, and the dialog&#8217;s complementary green icon (the default extension icon) could lead a user to subconsciously dismiss the risk involved in installing an extension.

(&lt;acronym title=&quot;I Am Not A Psychologist&quot;&gt;IANAP&lt;/acronym&gt;)</description>
		<content:encoded><![CDATA[<blockquote><p>Users need to know that installing an extension is exactly as dangerous as installing any other software, no more and no less&hellip;</p></blockquote>
<p>Maybe part of the problem is that the install prompt dialog is so small that it doesn&rsquo;t look like a big deal, when in fact it is. People might be more likely to think twice before clicking through an installation wizard that presents you with a license (even if the user isn&rsquo;t going to read it), or a dialog that comes with one of those background windows that covers up the rest of the screen, or for that matter, a dialog that takes forever to load and gobbles up your memory&nbsp;&ndash; just like the Microsoft Office installation wizard.</p>
<p>Instead, the current dialog is the same size as the dialog you get when entering a secure site. That fact, and the dialog&rsquo;s complementary green icon (the default extension icon) could lead a user to subconsciously dismiss the risk involved in installing an extension.</p>
<p>(<acronym title="I Am Not A Psychologist">IANAP</acronym>)</p>
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		<title>By: Robert</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-6246</link>
		<dc:creator>Robert</dc:creator>
		<pubDate>Tue, 18 Oct 2005 14:46:34 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-6246</guid>
		<description>@Smokey Ardisson: I fixed that for you.  That preview function was causing some people to have problems typing (since it updates for each key typed) causing long posts to be impossible.  I&#039;ll look into something non-dynamic (slashdot style, or phpBB like) for use here, or something that just scales a bit better.</description>
		<content:encoded><![CDATA[<p>@Smokey Ardisson: I fixed that for you.  That preview function was causing some people to have problems typing (since it updates for each key typed) causing long posts to be impossible.  I&#8217;ll look into something non-dynamic (slashdot style, or phpBB like) for use here, or something that just scales a bit better.</p>
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		<title>By: Smokey Ardisson</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-6242</link>
		<dc:creator>Smokey Ardisson</dc:creator>
		<pubDate>Tue, 18 Oct 2005 08:11:24 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-6242</guid>
		<description>Crud, I must have had a typo in my closing blockquote tag  :oops: And it messed everything else up, too; the emphasis was just supposed to be on &lt;strong&gt;since it’s only there for the times when you weren’t expecting an install prompt.&lt;/strong&gt;

Didn&#039;t you use to have a preview function, Robert?</description>
		<content:encoded><![CDATA[<p>Crud, I must have had a typo in my closing blockquote tag  <img src='http://robert.accettura.com/wp-includes/images/smilies/icon_redface.gif' alt=':oops:' class='wp-smiley' />  And it messed everything else up, too; the emphasis was just supposed to be on <strong>since it’s only there for the times when you weren’t expecting an install prompt.</strong></p>
<p>Didn&#8217;t you use to have a preview function, Robert?</p>
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		<title>By: Smokey Ardisson</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-6241</link>
		<dc:creator>Smokey Ardisson</dc:creator>
		<pubDate>Tue, 18 Oct 2005 08:08:15 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-6241</guid>
		<description>Phil wrote: 
&lt;blockquote cite=&quot;http://robert.accettura.com/archives/2005/10/15/pavlovian-vulnerability/#comment-6193&quot;&gt;
You should be conditioned to automatically click OK when the timer expires, when you were planning on installing an extension, &lt;strong&gt;since it’s only there for the times when you weren’t expecting an install prompt&lt;/strong&gt;. &lt;em&gt;(emphasis mine)&lt;/em&gt;
&lt;/blockquote&gt;

I think it&#039;s important not to forget that this is &quot;sufficient&quot; UI to protect the Regular People&#8482; who make up the vast majority of many products&#039; userbases (I don&#039;t think they make up a sizeable enough percentage of Firefox users or this discussion wouldn&#039;t be framed the way it is  :smile: )  &quot;Sufficient&quot; here more closely approximating &quot;good but there&#039;s still room to improve&quot; rather than &quot;foolproof security&quot;....

One of the best security UI improvements to solve a similar problem is the yellow location bar background for https sites (limits of that notwithstanding--hrm, I thought Gerv had a article on those limitations?).  The yellow background eliminates the modal dialogues, which makes it less suceptible to the conditioning that comes with annoying modal dialogues, is visually distinct enough to catch the attention even of the jaded Bugzilla user--and for Regular People likely appears infrequently enough to really catch their attention.  The absence of the yellow background is the first thing I notice when using non-Moz browsers on my Mac.  I&#039;ve become so familiar with it  that I&#039;m tempted to turn off &quot;warn when leaving a secure site&quot; and just leave the modal dialogue for mixed-mode sites.

Unfortunately, I can&#039;t think of a way to apply this UI innovation to extension installation.  The ability to trust the site one time for installation seems like a good step to take with the current UI, though.</description>
		<content:encoded><![CDATA[<p>Phil wrote: </p>
<blockquote cite="http://robert.accettura.com/archives/2005/10/15/pavlovian-vulnerability/#comment-6193"><p>
You should be conditioned to automatically click OK when the timer expires, when you were planning on installing an extension, <strong>since it’s only there for the times when you weren’t expecting an install prompt</strong>. <em>(emphasis mine)</em>
</p></blockquote>
<p>I think it&#8217;s important not to forget that this is &#8220;sufficient&#8221; UI to protect the Regular People&trade; who make up the vast majority of many products&#8217; userbases (I don&#8217;t think they make up a sizeable enough percentage of Firefox users or this discussion wouldn&#8217;t be framed the way it is  <img src='http://robert.accettura.com/wp-includes/images/smilies/icon_smile.gif' alt=':smile:' class='wp-smiley' />  )  &#8220;Sufficient&#8221; here more closely approximating &#8220;good but there&#8217;s still room to improve&#8221; rather than &#8220;foolproof security&#8221;&#8230;.</p>
<p>One of the best security UI improvements to solve a similar problem is the yellow location bar background for https sites (limits of that notwithstanding&#8211;hrm, I thought Gerv had a article on those limitations?).  The yellow background eliminates the modal dialogues, which makes it less suceptible to the conditioning that comes with annoying modal dialogues, is visually distinct enough to catch the attention even of the jaded Bugzilla user&#8211;and for Regular People likely appears infrequently enough to really catch their attention.  The absence of the yellow background is the first thing I notice when using non-Moz browsers on my Mac.  I&#8217;ve become so familiar with it  that I&#8217;m tempted to turn off &#8220;warn when leaving a secure site&#8221; and just leave the modal dialogue for mixed-mode sites.</p>
<p>Unfortunately, I can&#8217;t think of a way to apply this UI innovation to extension installation.  The ability to trust the site one time for installation seems like a good step to take with the current UI, though.</p>
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		<title>By: Ian</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-6224</link>
		<dc:creator>Ian</dc:creator>
		<pubDate>Mon, 17 Oct 2005 08:08:24 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-6224</guid>
		<description>I think that the install software bar should also have something like &#039;install but don&#039;t add to whitelist&#039; option.</description>
		<content:encoded><![CDATA[<p>I think that the install software bar should also have something like &#8216;install but don&#8217;t add to whitelist&#8217; option.</p>
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		<title>By: Gandalf</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-6212</link>
		<dc:creator>Gandalf</dc:creator>
		<pubDate>Sun, 16 Oct 2005 19:32:51 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-6212</guid>
		<description>Robert: what for? Why not just add an option to to the bar like we made with popups?
When the site tries to open a popup, firefox blocks it and displays this warning bar. Context menu allows you to add site to trusted, do something else and open this one popup once. We should imho do exactly the same about extensions.</description>
		<content:encoded><![CDATA[<p>Robert: what for? Why not just add an option to to the bar like we made with popups?<br />
When the site tries to open a popup, firefox blocks it and displays this warning bar. Context menu allows you to add site to trusted, do something else and open this one popup once. We should imho do exactly the same about extensions.</p>
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		<title>By: David 'Zanchey' Adam</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-6207</link>
		<dc:creator>David 'Zanchey' Adam</dc:creator>
		<pubDate>Sun, 16 Oct 2005 15:45:14 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-6207</guid>
		<description>This strikes me as closer to operant conditioning than classical conditioning... there is a reward for the action being performed, which increases the frequency of that action being performed again. I can&#039;t spot the UCS-UCR/CS-CR pattern in what you&#039;re describing.

(I have not done very much Psych.)</description>
		<content:encoded><![CDATA[<p>This strikes me as closer to operant conditioning than classical conditioning&#8230; there is a reward for the action being performed, which increases the frequency of that action being performed again. I can&#8217;t spot the UCS-UCR/CS-CR pattern in what you&#8217;re describing.</p>
<p>(I have not done very much Psych.)</p>
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		<title>By: Felipe</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-6206</link>
		<dc:creator>Felipe</dc:creator>
		<pubDate>Sun, 16 Oct 2005 15:08:29 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-6206</guid>
		<description>You point out a real problem but I wonder too how (if!) it can be solved.
What is safe for me at home isn&#039;t safe anymore at work: the risk is the same but consequences much higher. There are more people to infect, more work to lose if ever compromised/infected one day.</description>
		<content:encoded><![CDATA[<p>You point out a real problem but I wonder too how (if!) it can be solved.<br />
What is safe for me at home isn&#8217;t safe anymore at work: the risk is the same but consequences much higher. There are more people to infect, more work to lose if ever compromised/infected one day.</p>
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		<title>By: Robert</title>
		<link>http://robert.accettura.com/blog/2005/10/15/pavlovian-vulnerability/comment-page-1/#comment-6205</link>
		<dc:creator>Robert</dc:creator>
		<pubDate>Sun, 16 Oct 2005 13:55:37 +0000</pubDate>
		<guid isPermaLink="false">http://robert.accettura.com/?p=861#comment-6205</guid>
		<description>@Gandalf: completely agree with the 1 time deal.  Perhaps call it &quot;temporary whitelist&quot;.</description>
		<content:encoded><![CDATA[<p>@Gandalf: completely agree with the 1 time deal.  Perhaps call it &#8220;temporary whitelist&#8221;.</p>
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